Include all incoming calls — new leads, existing customers, everything.
10
2 calls60+ calls
ESTIMATED MISSED CALLS
QUESTION 02
What happens to calls after hours and weekends?
Most contractors miss 30-40% of calls that come in outside business hours.
Goes to voicemail
Answering service
My personal phone
AI / auto-response
AFTER-HOURS REVENUE LEAK
QUESTION 03
What's your average job ticket size?
Think about your typical service call or installation job.
$150 - $350
$350 - $1,200
$1,200 - $5,000
$5,000+
EACH MISSED CALL COULD BE WORTH
QUESTION 04
How many estimates do you send per month?
And roughly what percentage actually close?
20
5 estimates100 estimates
What's your close rate on estimates?
~30%
~50%
~65%
~80%+
UNCONVERTED ESTIMATE REVENUE
QUESTION 05
How many Google reviews does your business have?
Businesses with 100+ reviews get 3x more clicks than those under 50.
Under 25
25 - 75
75 - 150
150+
REVIEW GAP IMPACT
QUESTION 06
How quickly do you follow up with new leads?
78% of customers buy from the first company that responds.
Under 5 minutes
Within an hour
Same day
Next day or later
SLOW RESPONSE COST
YOUR ESTIMATED MONTHLY REVENUE LEAK
$0
lost every month
That's $0 per year walking out the door.
WHERE IT'S GOING
Missed Calls
Lost Estimates
Review Gap
Missed after-hours calls
$0
Unconverted estimates
$0
Review gap + slow follow-up
$0
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10-minute walkthrough. No commitment. No credit card.
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